Our priority is to listen and to fulfill your needs and demands continuously.
In order to be in line with your needs and demands we encourage you to share with us your comments, suggestions, or to express your dissatisfaction. BPB ensures to fulfill your expectations on time, we are committed to handle your complaint on the most efficient and professional way possible.
To be informed about the steps you can follow to lodge your complaint click here.
The BPB IBAN is XK05 plus client’s account number (example: XK051300000000000000)
The BPB Swift code is BPBXXKPR
Both parties should be present
Proof of their residence/address
Token 10 €
Monthly fee 0.50€
Enter the mobile phone number, leave a space, enter the amount which you want to top up and send the SMS to 50000 (Example: 044xxxxxx 5 or 045xxxxxx 5 for a 5€ top up)
BPB ATMs €0.10
Other bank’s ATMs (in Kosovo and abroad) 3 EUR minimum, 2.5% of the amount
In Kosovo free of charge
Online payments through VISA CLASSIC 1%
Work contract or proof of regular income
Documentation on the collateral
Documentation on the mortgage (for amounts over Є10,000)
Proof of your residence/address
24.00 % annually
Payments within BPB and interbank payments
5 EUR minimum, 3% of the amount
GIRO Payments for KEDS
GIRO Payments for Water utility company
Your opinions and suggestions are of utmost importance to us. Help us improve our products and services by filling the survey below.