BPB is always available to support and meet the financial needs of its customers through a wide range of products specially designed for individuals. The main advantage of banking services of BPB is flexibility and efficiency.
BPB offers current and saving accounts for individuals and children, wide variety of loans, time deposit accounts, transfers and payments that can be processed everywhere, latest technology cards and qualitative electronic services.
Do you need support in funding your plans?
BPB offers different individual loans to meet your needs.
Identification code serves to access your information easily, by calling BPB Call Center.
All you need to do, once acquiring the identification code, is to call the Call Center and to identify yourself to call center agent, where afterwards you can access your account (and other relevant) information. Before you get the information you need, call center agent will ask you some additional questions to make sure that you are the person you claim to be through the identification code.
WARNING: DO NOT SHARE THIS CODE WITH ANYONE. THIS CODE WILL ENABLE ACCESS TO YOUR BANKING INFORMATION VIA PHONE.
Beneficiary customers
Individuals with stable incomes
Loan amount
Min. 500 euros, Max. 15,000 euros
Maximum loan repayment period
Up to 60 months
Required Documents
Valid identification document
Contract of employment or proof of regular income
For exposures over € 5,000 co-debtor is required.
The guarantor is required for amounts over € 10,000
Installment payment
The same amount each month (payment in regular installments)
Processing time
2 working days
Do you need a car for yourself and your family? BPB makes it possible for you to purchase your favorite car through car loans in cooperation with business partners.
If you need further information, please contact the call center on 038 620 620 and 0800 50000 or visit the nearest BPB branch.
Loan amount
80% of the car price
Loan repayment period
Up to 60 months
Minimum salary
120 euros
Processing time
4 working days
BPB supports individuals who need to renovate their house with medium and long-term loans, with the aim of improving living conditions in their house.
If you need further information, please contact the call center on 038 620 620 and 0800 50000 or visit the nearest BPB branch.
Beneficiary customers
Individuals with stable revenues
Loan amount
Min. 10,000 euros, Max. 50,000 euros
Maximum loan repayment period
Up to 120 months
Required documents
Valid identification document
Contract of employment or proof of regular income
For exposures over € 5,000 co-debtor is required.
The guarantor is required for amounts over € 10,000
Documentation on the collateral (guarantee) above 15,000 euros
Documentation on the mortgage (for amounts above 20,000 euros)
The purpose of loan exposure - investment plan
Installment payment
The same amount for each month (payment in regular installments)
Processing time
3 working days
Have you found the right apartment/house for your family? Have you possibly identified a plot of land on which you want to build a house? Explore the loans provided by BPB under favorable terms for purchase of houses, apartments and land parcels designated for construction.
If you need further information, please contact the call center on 038 620 620 and 0800 50000 or visit the nearest BPB branch.
Beneficiary customers
Individuals with stable revenues
Loan amount
Min. 10,000 euros, Max. 150,000 euros
Maximum loan repayment period
Up to 180 months
Required documents
Valid identification document
Contract of employment or proof of regular income
For exposures over € 5,000 co-debtor is required.
The guarantor is required for amounts over € 10,000
Documentation on the collateral (guarantee)above 15,000 euros
Documentation on the mortgage (for amounts above 20,000 euros)
The purpose of loan exposure - investment plan
Installment payment
The same amount for each month (payment in regular installments) or tranches
Processing time
3 working days
Overdraft is an opportunity that BPB offers to its customers in order for them to have additional funds on their checking account and to maintain short-term liquidity.
If you need further information, please contact the call center on 038 620 620 and 0800 50000 or visit the nearest BPB branch.
Overdraft amount
Min. 100 euros; Max. up to 3 salaries net
Loan repayment period
Up to 12 months
Minimum salary
120 euro
Processing time
3 working days
Through this type of loan BPB finances the purchase of general consumption items sold by enterprises that are customers of BPB.
How does it work? Loan disbursement is done into the customer's account and then transferred to the account of the company that collaborates with BPB and has a contract signed for financing sales. After this the customer can take the items/services financed by the loan.
If you need further information, please contact the call center on 038 620 620 and 0800 50000 or visit the nearest BPB branch.
Maximum amount
10,000 euros
Loan repayment period
Up to 60 months
Minimum salary
120 euro
Processing time
4 working days
Bank accounts are accounts that enable you to keep your money safe for easier access, savings, and deposits.
BPB offers different types of accounts for individual customers.
Use the current account at every step you make!
A current account is the basic account for every customer of BPB. Through the current account you can make withdrawals, deposits, receive salaries, make transfers, payments, and withdrawals from ATMs and POS payment terminals, standing orders, direct debits, etc. Bring your ID card or passport to open your current account.
Keep your savings in BPB!
Through the savings account, BPB customers benefit from a fixed interest rate on their savings for the duration of time these funds are in this account. Bring your ID card or passport to open your savings account.
Ensure your children's future in BPB!
Save for your children. Start as of today. Open a savings account for free and benefit from our attractive interest rates. Through savings, you build their future and you secure good education and support at all the processes of growing and development. Bring your children's birth extract and activate the standing order to start transfering in monthly basis to your children's account.
Depozitimi i mjeteve ne llogarinë e depozitës me afat bëhet në përputhje me çmimoren aktuale në fuqi e cila është e ekspozuar në çdo njësi të bankës. Për shuma të caktuara, BPB ofron norma preferenciale.
Keni nevojë për informata shtesë? Drejtohuni tek qendra e thirrjeve në 038 620 620 dhe 0800 50000 ose vizitoni degën më të afërt të BPB-së.
BPB provides its customers with quick, efficient and safe payments and transfers, under favorable and competitive conditions.
The transfers of your funds into other banks’ accounts (external transfers), based on you orders can be conducted:
Inter-bank transfers can also be carried out via our eBanking and mBanking services.
BPB enables the execution of international incoming and outgoing transfers. These transfers are made more quickly and effectively after we joined the SWIFT.
Additionally, BPB has expanded the network of the correspondent banks it operates with. Attached you may find the list of the main correspondent banks and the instructions for transferring money from abroad.
Direct Debit is a payment instrument with which the customer authorizes his/her bank through his/her company to withdraw funds directly from the bank account. This instrument provides a standardized and automated way that is suitable for regular and repetitive payments, ex. Bills of KEDS, water, etc.
Upon customer’s request, direct debit can also be initiated by BPB.
BPB offers internationally accepted VISA cards. With these cards you can make withdrawals at any ATM or make payment at POS terminals, 24/7 both in your country and abroad.
VISA Classic-Deferred Debit Card is a new concept of debit card which does not charge your account for cash withdrawals or payment executions.
Buy now, pay within the next 45 days with 0% interest! Through Visa Classic-Deferred Debit Card you can make purchases and pay the owed amount up to 15th of the following month, with zero interest free on the value of your purchases.
In order to obtain a Visa Classic Business-Deferred Debit Card you must have a current account registered in your name or in the name of your SME or corporation and have good credit history.
At the time of application for this type of card, you can choose one of your current accounts to configure the withdrawal of the amount at a given time.
For more information, visit one of our branches where our staff will explain to you in details the characteristics and specifications of the product.
Notification via SMS increases your security level! The holder of the card receives via SMS a notification after each transaction made and thus reduces the risks related to using the card, i.e. reduces the potential for misuse.
Simple access to your bank account, 24 hours a day, 7 days a week, in more than 250 countries and over 950,000 ATMs / ATM terminal (terminal through which you can withdraw money in the local currency, following the successful identification of the user through a PIN code).
Save time. Instead of wasting time at exchange offices, you can simply withdraw cash in the local currency at any ATM.
Pay your restaurant and shopping bills through electronic terminals or points of sale – POS – simply by handing your card and entering your PIN (Personal Identification Number – PIN – which will be given to you along with the card, and which consists of four digits that you need to enter into the electronic POS terminal when using the card for user identification purposes). Using your Visa Card, you will be able to pay quickly, easily, comfortably and safely.
An added value of the VISA Classic Business-Deferred Debit Card is the ability to make online purchases, hotel reservations or even purchases through online retailers.
You will not have any cash-related problems when you plan your trips abroad. Travel with very little cash because you have access to your money everywhere and at any time.
In case of theft or loss of the card – do not worry! All you need to do is notify us through our Call Centre on +381 (0) 38 620620 and 0800 50 000, which works 24 hours a day. The card will automatically be blocked and its use will be disabled. If you follow the rules applicable in these types of cases, you will not have any financial loss. This is one of the reasons why Visa Card is far more secure than cash.
Do not worry about the variety of currencies (conversion, exchange rate). No matter what country you are in and no matter which currency you are paying with, the account that you have chosen to attach to your card will be debited for the amount spent. In the case of transactions in Euros, your account will be debited without any additional cost, with the exception of cash withdrawals from ATMs.
All you have to do is collect an application form requesting the card at your nearest BPB branch and fill it out. The card will be ready for you within 2 weeks! Immediately after receiving the card, you must put your signature in designated space on the back of the card. Remember to keep secret your personal identification number (PIN). Do not carry it together with your card.
When you make payments using your Visa Card, you will get a slip which you must sign. Keep a copy of the slip for your personal records. Always check the amount and currency on the slip before signing it! Once you use your card at an ATM remember to collect it when it pops back out, otherwise it will be withheld within the ATM for security reasons.
Do not keep your card near the sources of electromagnetic radiation (batteries, cellular phones, radiators). Electronic information in the magnetic layer of the card can be erased or damaged, resulting in technical failure of the card.
Before traveling abroad, please check your account balance! In case of changes to your personal data, any damage or technical failure of the card, or if you forget the personal identification number (PIN), please notify BPB staff at your nearest branch accordingly.
Visa Electron is a debit payment card which offers you the opportunity to withdraw cash from all BPB ATMs in the country and abroad, with no provision.
ATM withdrawals at NLB Prishtina are charged with 0.20 euros for each withdrawal. While all other withdrawals from other banks’ ATMs (in the country and abroad) are charged at 2.5% of the withdrawal amount, minimum 3.00 euro.
This card is issued for a period of three years, while the period of validity expires on the last day of the month noted on the card’s front side. When changing the card, it is necessary to return your old Visa Electron, which will be destroyed in your presence by BPB staff and will then be replaced by a new card.
The only requirement for receiving a Visa Electron debit card is to have a current account with BPB. In case you do not have an account, use our favorable offers for new clients.
Notification via SMS increases your account’s security level! Card holders receive via SMS a notification after each transaction made and thus reduces risks of misuse. Simple access to your bank account, 24 hours a day, 7 days a week, in more than 250 countries and at over 950,000 ATMs (terminals from which you can withdraw money in local currency, after successful identification through a PIN code).
Save time. Instead of wasting time in exchange offices, you can simply withdraw cash in local currency at any ATM. Pay restaurant and shopping bills through electronic terminals or points of sale – POS – simply by handing your card and entering your PIN (Personal Identification Number, PIN, which will be given to you along with the card, and which consists of four digits that you need to enter into electronic POS terminals for user identification purposes). Using your Visa Card, you will be able to pay quickly, easily, comfortably and safely.
You will not have any cash-related problems when you plan your trips abroad. You will be able to travel with very little cash because you have access to your money everywhere and at any time.
In case of theft or loss of the card – do not worry! All you need to do is notify the case through our Call Centre on +381 (0) 38620620 and 0800 50 000. It works 24 hours a day. The card will automatically be blocked and its use will be disabled. If you follow the rules applicable in these cases, you will not have any financial loss. This is one of the reasons why Visa Card is far more secure than cash.
Do not worry about the variety of currencies (exchange rates). No matter what country you are in and no matter which currency you are paying with, the account that you have chosen to attach to your card to will be debited for the amount spent. In the case of transactions in Euros, your account will be debited without any additional cost, except for cash withdrawals from ATMs. Payments at POS terminals of other banks abroad are 1.00% of the paying amount.
All you have to do is collect an application form requesting the card at your nearest BPB branch and fill it out. The card will be ready for you within 2 weeks!
Immediately after receiving the card, you must put your signature in designated space on the back of the card. Remember to keep secret your personal identification number (PIN). Do not carry it together with your card.
When you make payments using your Visa Card, you will get a slip which you must sign. Keep a copy of the slip for your personal records. Always check the amount and currency on the slip before signing it!
Once you use your card at an ATM remember to collect it when it pops back out, otherwise it will be withheld within the ATM for security reasons.
Do not keep your card near the sources of electromagnetic radiation (batteries, cellular phones, radiators). Electronic information in the magnetic layer of the card can be erased or damaged, resulting in technical failure of the card.
Before traveling abroad, please check your account balance! In case of theft or loss of the card – do not worry! All you need to do is notify the case through our Call Centre on +381 (0) 38620620 and 0800 50 000. It works 24 hours a day. The card will automatically be blocked and its use will be disabled.
In case of changes to your personal data, any damage or technical failure of the card, or if you forget the personal identification number (PIN), please notify BPB staff at your nearest branch accordingly.
The principal or the main card is issued on the basis of a current account in the Euro currency. If you so request, we can also issue additional Visa Cards for any person authorized by you to use them.
Could you ever imagine that you could carry your bank in your hands? Your free time belongs to you. Stay in touch with your bank account 24/7 with BPB eBanking.
– Checking the account balance and the account turnover statement
– Checking the details of the funds reserved in the account or card
– Realization of payments between personal accounts
– Realization of payments within bank customer accounts
– Realization of national payments
– Realization of international payments
– Payments of bills, such as: Payments of electricity, water supply, customs, taxes and TAK contributions, etc.
– Settling of personal and foreign credit card debt
– Splitting installments for transactions made with the Visa Installment card
– Realization of salaries/payments in a mass way through the “Excel” list
– Realization of phone top-ups for Vala and IPKO operators
– Realization of payments for television and internet packages of IPKO operator
– Presentation of the loan amortization plan
– Blocking of credit and debit cards
– Changing the limits of the use of debit and credit cards in ATMs and POS
– Application for products, such as: Loans, credit cards, deposits, change of card credit limit
– Opening/changing and closing “Permanent Payment Orders”
Enjoy the following BPB eBanking features:
Simply apply for BPB E-b@nking at any one of our branches and you will automatically be registered as online user. There are two options of subscription for this service:
You will be provided with a Username and Password that will enable you the access the service and, furthermore, when you apply for the full option, you will be provided with a Token.
Your payments have never been so safe! BPB eBanking with «TOKEN»BPB eBanking data are protected by highest security standards in information technology. SSL (Secure Sockets Layer) together with PKI (Public Key Infrastructure) represent a high standard in the industry and are used by millions of web pages to protect online transactions of their customers. It offers comprehensive multilevel security using a dynamic user-friendly «token», 128-bit encryption and permission based access.
– Checking the account balance and the account turnover statement
– Checking the details of the funds reserved in the account or card
– Realization of payments between personal accounts
– Realization of payments within bank customer accounts
– Realization of national payments
– Realization of international payments
– Payments of bills, such as: Payments of electricity, water supply, customs, taxes and TAK contributions, etc.
– Settling of personal and foreign credit card debt
– Splitting installments for transactions made with the Visa Installment card
– Realization of salaries/payments in a mass way through the “Excel” list
– Realization of phone top-ups for Vala and IPKO operators
– Realization of payments for television and internet packages of IPKO operator
– Presentation of the loan amortization plan
– Blocking of credit and debit cards
– Changing the limits of the use of debit and credit cards in ATMs and POS
– Application for products, such as: Loans, credit cards, deposits, change of card credit limit
– Opening/changing and closing “Permanent Payment Orders”
SMS banking is an alternative channel for BPB’s account and credit card holders to access selected banking services from their mobile phones, using the Short Messaging Service (SMS). This gives you access to your accounts whenever and wherever as long as there is mobile phone network coverage, through the simple text messaging service offered by any mobile service providers. It’s like carrying your bank in your pocket!
Banking services that can be carried out via SMS banking are as follows:
No charge for registration
Get notified at any time!
How to activate the SMS Notification? Visit the nearest BPB branch and apply to activate the SMS notification service. Once the SMS notification service is active, you will receive notifications on the types of transactions you have designated, such as:
You will receive SMS notifications at the moment of every transaction execution.
It enables you to top up your mobile phone by sending an SMS to 50000.
To refill a VALA mobile phone account:
This can be done for the amounts of 5, 10, 15, 20 and 50€. *In addition to toping up your phone credit, you can also use this service to top up credit on other mobile numbers.
It enables you to top up your mobile phone, internet and digital television and packages of DUO TV and DUO FIX, by sending an SMS on 50000.
To top up your IPKO mobile phone account:
This can be done for the amounts of 1-100€.
*In addition to toping up your phone credit, you can also use this service to top up credit on other mobile numbers.
To top up the account of an IPKO landline:
To top up an IPKO internet account:
To top up an IPKO television account:
To top up an IPKO DUO TV (television and internet) account:
To top up an IPKO DUO (internet and fix) account:
